Support
Help with TapRun.
Something not working, or a question? Write to us.
Emailsupport@e12.media
For questions and problems with TapRun.
So we can help faster
- Device and operating system, for example iPhone 15 with iOS 19
- App version, found in the app’s settings
- What you expected and what happened instead
- The approximate time, if it is about a specific run
Known issues
A status page for TapRun service disruptions will follow at release.
Answers to common questions →